Frequently Asked Questions
Does Gudrop deliver across India?
Yes. Gudrop delivers to addresses across India.
Is delivery free?
Yes. Delivery is free across India. There is no shipping charge at checkout.
Can I pay by Cash on Delivery?
Yes. Cash on Delivery (COD) is available on all orders. At the moment it is our only payment method. Please keep the exact amount ready when your parcel arrives.
Can I pay online by UPI or card?
Not yet. We currently accept Cash on Delivery only. We will update this page if online payment is added.
How do I place an order?
Add the product to your cart and check out on this website. You can also message us on WhatsApp at +91 90743 46007 or send a direct message on Instagram (@gudropstore).
How long does delivery take?
Delivery usually takes about 4-8 business days depending on your location. Remote pin codes may take longer.
How can I track my order?
We share tracking details by email or SMS once your order ships. You can also message us on WhatsApp with your order number.
What if my product arrives damaged or wrong?
Contact us at hello@gudrop.com or on WhatsApp at +91 90743 46007 with your order number and a photo or unboxing video. We will arrange a replacement or refund as per our Returns and Refund Policy.
Can I return a product?
Yes, eligible items can be returned within 7 days of delivery if they are unused and in original packaging. See our Returns and Refund Policy for full details.
How do refunds work with Cash on Delivery?
Approved refunds are sent by bank transfer or UPI to the account details you share with us.
Can I cancel my order?
Yes, before it is shipped. Message us as soon as possible on WhatsApp or email.
Are Gudrop products good as gifts?
Many are. Look for products marked as a gift idea, such as the Magic Flip Ball, Colour-Changing Panda Night Light and Retro Flip Clock.
How can I contact Gudrop?
Email hello@gudrop.com, WhatsApp +91 90743 46007, or message @gudropstore on Instagram.